[Resolved]  Axis Bank — Misleading Advertisement

Respected Sir/Madam

Axis bank is giving misleading advertisement for Flipkart Axis Bank Credit Card, As per Axis bank website customer gets minimum 1.5% cashback for all category spends while they are not giving it.

For last few months i get the 1.5% cashback but from last two months i am not getting it while as per website as on today also mentioned on the website(Screenshot attached).

Even after many written complaints (file attached) Axis bank is not crediting the cashback. So i request you to please take necessary action.

With best regards

Shriom Sharma
[protected]
My transactions for which I have not received cashback does not fall under any category mentioned in the trailing email
so request you to please check and credit my cashback otherwise I will go for legal actions against Axis bank for misleading advertisement.

also note if you will not credit my cashback then i will use the credit card for the 1.5% of the total spend amount for which i have not received cashback and i will not pay for it.

Thanks

Shriom sharma
[protected]
+6 photos
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Jul 29, 2023
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Jun 16, 2023
Updated by shriomsharma
In general public interest i am highlighting the issue as Axis bank is cheating customers with misleading advertisement
Verified Support
Jun 27, 2023
Axis Bank Customer Care's response
Hi, we understand that you have escalated the concern to our Principal Nodal team, and you shall be responded by the same team shortly in the referred matter. Regards, Team Axis Bank.
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