[Resolved]  Axis Bank — miss guiding a customer and pathetic customer service team

Address:

Sheetal Complex G wing 601 vinay nagar, Mumbai City, Maharashtra, 401107

I am the credit card holder of axis bank, my register contact number is [protected], i am not happy with the call center team.

Reason for sending email is i have called multiple number of time before making the card payment but you team has dropped my call.

As per last conversation i was informed to make the card payment of 11500 because my credit card due amount was 74353rs.

There was a credit from various vendor total amount informed by call center was 45938/- payment done 18000/- payment pending was 10415/-

I paid 11500/- then how come you guys have charged me debit interest on my current statement, when i call your call center they always disconnect my cal.

How i will now what should i pay when you guys have commitment to one amount i have done the same.

Help to get the clarity before i make the payment for the current statement, i need a clarity and reversal of the debit interest levied on the card.