Axis Bank — Mobile banking

Why I am getting an SMS that my registration has been terminated visit to the nearest branch and they said talk to the customer support. where should I go now. Actually I have submitted a fraud complaint and my card has been blocked itself while the fraud transaction has been happened, now I have recieved the new card and when I am trying to register to the application it says that it is terminated what to do now. Branch has no idea to resolve this problem