[Resolved] Axis Bank — mobile number update for online transactions

[email protected]

from Bhopal, Madhya Pradesh

Feb 18, 2019

Address: Banaskantha, Gujarat, 385001

I already registered my mobile number. When i do a payment through paytm by debit card but i can't get otp for payment and i get a message of 'mobile number is not updated for online transactions'. If i add my axis bank account in bhim axis pay, but i get a message 'your account is not fetch with your mobile number. But i also update my mobile number in axis bank account. I can't do any payment in paytm, google pay, bhim, samsung pay etc.

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Mar 25, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2019

Axis Bank Customer Care's response Hi, we have tried reaching on the contact number provided but the number was switched off. Request you to please visit the nearest Branch and submit the application for the updation of the number. Regards, Team Axis Bank

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Comments

vky33

from Mumbai, Maharashtra

Feb 19, 2019

I have an salary account. now its converted savings account, suddenly 4310.2 rupees date 16/02/2019
deducted from my Account as consolidated charges for A/c

mobile number update for online transactions - Comment #3355287 - Image #0

Axis Bank Customer Care's response, Feb 22, 2019

Verified Support

Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.

merun

from Mumbai, Maharashtra

Feb 19, 2019

Please, resolve my problome sir my savings account debit in rs, 2920 consolidated charges + GST 525=3445, pls refund my amount sir, iam one of the low class amount is reqaurment for medicall porpose pls resolve and refund sir.

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Axis Bank Customer Care's response, Feb 22, 2019

Verified Support

Hi, we understand your concern. We believe in complete transparency and disclosure about all our service fees and charges. You can learn about them on this link http://bit.ly/2MuqwTe. Regards, Team Axis Bank

Sivalingam.N

from Madurai, Tamil Nadu

Feb 19, 2019

I am a axis bank account holder of tirunelveli branch tamilnadu.
I had received my credit card and pin number . But I really didn't apply any credit card . Now I want to cancel or close that card. And till now I didn't make any transaction from that card. So block that card immediately.

Axis Bank Customer Care's response, Feb 22, 2019

Verified Support

Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank

aiin tajung

Oct 9, 2021

It's going to be two years that I received my credit card but till now I am not able to activate my card. I have been trying all possible way to activate my credit card using axis ATM, axis mobile app, IVR but it say my mobile number is not updated please help me. I have talk to axis customer agent many times but my problem is unsolve.