Axis Bank — money deducted from account through fraud | |
I (Jay siyaram gupta) am a account holder of your bank with account number [protected]. I need to report fraud transactions that happened to me on date 25.09.2019 around 7pm where without sharing any otp, card details my account was deducted thrice with the amount of 49000, 4000, 599 respectively. I want to report against all these transaction and want my refund since i did not share confidential information. I am attaching the fir from cyber crime cell. The only info shared/accessed by the fraud callers was a text message which doesn't look like an otp at all to a general person. I want to know how my security was breached through my account in your bank and how secure i am for my future endeavours with axis bank. I work in lic and this is my salary account and i am concerned about the security of my account, i'll be complaining about this in my organisation so that people can be aware of such fraudsters. Please let me know what should i need to do to get my money back since this is a big amount. Hoping for a big help from your side, this concerns me a lot. Let me know if you need anything.
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