[Resolved] Axis Bank — Money deducted from my bank account. But not credited to my lime wallet. | |||||
Google+ Calendar Web More Sent mail Money deducted from my bank account. But not credited to my axis bank lime wallet. Nobody take responsibility basically lime wallet D Debasis sil To bokolkata 9 hours agodetails Mam, I'm debasis sil, my account of axis bank lime wallet email id is [protected]@gmail.com and phone number is [protected]. On 16/06/2017 i tried twice to fund rs800 in my axis bank lime wallet and both the occasion money deducted from my bank of india account ([protected]) but not credited to the lime wallet. Rs 1600 (800x2) deducted but not credited to lime wallet. I contact with my bank they showed me in their computer screen that money has been settled on their end. Transaction id are stubp[protected] and stubp[protected]. After that i contact to lime wallet but they told me we can't do anything, we didn't received the money, you have to contact with your bank branch. After requested they told me to send mail with proof, i send them also but they didn't reply me. I enclosed my statement with the mail i send you. And also i took screenshot of payment successful of 2nd transaction rs800 deduction, i send the screenshot in your mail address [protected]@gmail.com. Please solve the problem. Was this information helpful? | |||||
Jul 29, 2017 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Jun 21, 2017 Axis Bank Customer Care's response Hi Debasis, It’s perfectly understandable that you’re very upset about what’s happened. Please share the reference number which you may have received from the last communication channel approached for us to look into it. Regards, Axis Bank | |||||
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