[Resolved] Axis Bank — money deducted without account holders acknowledgement | |||
Dear team, I have received following messages, which says Message Hello! Your a/c no. 913929 has been debited by rs. 118 on 10 jul18 and 14 july18. The a/c balance is rs. *. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] (If in india) if you have not done this transaction. I don't think i have issued any such mandate. Could you please help me to understand what is going on? And if it's a fake something could you please stop it immediately? Was this information helpful? | |||
Jul 20, 2019 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Jun 18, 2019 Axis Bank Customer Care's response Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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