[Resolved]  Axis Bank — Money got debited without any transaction

Address:New Delhi, Delhi, 110065
Website:www.consumercomplaints.in

I have approached all the platforms to get my complaint sorted-[protected].But after keeping patience and waiting for 1.5 months, I get to know that the matter is being closed.without crediting 4000 to my account.I m lodging a complaint 2 Ombudsman Officer for cheating and harrasing me with false assurance.Cant let go my hard earned money like this. Or should I lodge a FAIR?Help me out
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Apr 11, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Mar 09, 2017
Axis Bank Customer Care's response
Hi Murchana,

We had raised a pre-arbitration on the disputed transaction via dispute ID:[protected] and the same has been rejected by the other bank. Sorry for the trouble.

Regards,
Axis Bank
Complaint comments 

Comments

I have been following with Axis Bank for more than a month now. I have provided all documents in Pune branch 2 times during last 1 year. However my contact details are not yet updated. Every day I am sending a reminder, I get an acknowledgement number, but in vain. Later there is no call, no e-mail and no updation. Fed up now.
Axis Bank Customer Care's response, Mar 9, 2017
Verified Support
Hi,

It’s perfectly understandable that you’re very upset about what’s happened. Please share your contact number along with the complete branch details for us to assist you.

Regards,
Axis Bank

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