Axis Bank — Money not refunding for cpp service

Address:

713428

Respected Sir,

I would like to inform you that on 8 feb, 2016, Rs-1499/- debited from my account for CPP via Axis Bank. But still no money was returned to my account & also Not Co-operate with me. This mail is is register via internet banking.But no replay Found from Axis Bank Credit Card department. I received a latter from CPP service, (attach this latter with the mail). 7 days gone, but no action found from Axis bank Credit card department. So, I want your help. I have two credit card for this account.
one is- [protected](ASOK TARU KESH)
2nd is- [protected](ADD ON-ARITRA KESH SON OF ASOK TARU KESH)
account number- [protected]
account holder name- ASOK TARU KESH

Money was debited from 1st one credit card. so I need this money back. I deactivated this CPP Service on 20/1/2016. After deactivated this service, I got a latter from CPP & Money debited on 8 feb 2016 how? After that I try to contract credit card department, they are not co-operating with me. Sir please help me. i want my money back. contract number-[protected]