Axis Bank — money transfer related issue

Karthik Ramani

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560058
Website:	www.axisbank.com

On 17th september 2017, i transferred amount of 4000/- to my wife account by instant money transfer. From my account, money is been debited and not credited to her account. I tried calling to customer no. But no response. Almost 3 to 4 working days finished but not returned to my account nor credited to her account. Please help me out.
My details as follows
Karthik. R
Mobile no. [protected]
Axis account no. [protected]
Ifsc no. Utib0000560

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Axis Bank customer support has been notified about the posted complaint.

Sep 15, 2017

Akshat Ranna's response This email is regarding Card no [protected] . Earlier my contact no was [protected] and i have updated to [protected] few months back . Why am i still geting calls on previous no. From now no i want you to call me on new no . I hope u understood .

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Comments

Tanbir A

from Kolkata, West Bengal

The available balance in my account was 1757.45 as on[protected]. Today the balance is showing as -17872.55.
Why is the balance negative in my account? I did not receive any SMS or e-mail regarding any debit or credit.

Kindly look into the matter on an urgent basis.

polisettysrinu

from Gudivada, Andhra Pradesh

In 18/8/2017 i transferred 7400 from my account to amrul hasan and the status is suspect so again i transferred the same amount 2nd time it is credited to hasan but 1st time it is not credited to hasan.
Ref ID[protected].
can you please stop this (Ref ID[protected] transaction and credit it to my account.

Akshat Ranna

from Noida, Uttar Pradesh

Card no [protected] . Earlier my contact no was [protected] and i have updated to [protected] few months back . Why am i still geting calls on previous no. From now no i want you to call me on new no . I hope u understood .