[Resolved] Axis Bank — More than 15 days to open a account

Kanname

from Chandur, Telangana

Address:

Adilabad, Andhra Pradesh, 504001

I am existing customer of this useless organisation .
We have multiple problems one among that is it takes more than 15days to open a account even I my self personally following it up with the banks staff.
Every day they are assuring me that it will be done till the evening from last 15 days.
No manager is available to address such a small issue. I[censored] can not effort for a manager to run a banks day to day activity.
Half knoledge Executives r just missguding the (customer) me and waste my 15days time .
Why don't u close the branch i[censored] can not effort for effective staff.
Hope u may address the issues at ADILABAD TS branch.

Was this information helpful?

No (0)

Yes (0)

Nov 20, 2016

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2016

Axis Bank Customer Care's response Hi,

We're sorry you had this experience and we want to make this right. Please share your concerns with us at axisbank.com/support for us to look into it.

Regards,
Axis Bank

Related Axis Bank reviews

View all 12954 Axis Bank Reviews

Comments

amit7184

from Chennai, Tamil Nadu

I have got a call on my no from Mobil No: [protected], the person said that he is calling from Axis bank and asked my debit card credentials. When I told him that I am not using any debit card from Axis bank he disconnected the call.

Axis Bank Customer Care's response, Oct 27, 2016

Verified Support

Hi,

We would like to inform you that Axis Bank never asks information like Debit Card number, Credit card number, ATM PIN or any other sensitive information over the phone/SMS or in e-mail. Please do not share this detail with anyone claiming to be calling from Axis Bank. Alternatively, share the call details at axisbank.com/support for us to look into it.

Regards,
Axis Bank

Surath Samaddar

from Kolkata, West Bengal

Hi,

I am Surath Samaddar yesterday (15th October 2016) my salary a/c deducted RS 419.83 as consolidated DP charges. My a/c is in Kolkata Rajarhat branch. Please let me know for which reason that was charged.

Regards,
Surath Samaddar
[protected]

Axis Bank Customer Care's response, Oct 27, 2016

Verified Support

Hi Surath,

Sorry for the trouble. Please share your concerns with us at: http://bit.ly/2dMqEYw and our executive will get back to you.

Regards,
Axis Bank

Surath Samaddar's reply, Apr 16, 2017

Again Rs 747 deducted from my account yesterday showing as consolidated DP charges. One demat account was linked with my axis savings account, for which I submitted documents to close. But the cheaters did'nt closed I think. While opening the account the representative request me to open that demat account by saying it's totally charge less and I never used that account also. Now they are deducting money again and again (419+747).it's totally cheating, I am going to close this account.