[Resolved] Axis Bank — multiple unauthorised nauthorised transactions in my bank account towards itunes.com | |||
Bank ifsc - utib0001628 Your a/c... Is debited with inr 486.40 on[protected]:34:05 a/c bal is inr 2980.12 info: pur/itunes.com/bill/itunes.com/itunes.com/bill/seq no[protected]. Call [protected] (If in india) if you have not done this transaction. On mar 10 2018 i received multiple sms alerts which stated transactions that were not authorised or done by me by any means. A total amount of inr 6323.26 deducted from my account l. This is a total amount from 9 transactions. Each transaction 486.40 486.40 486.40 486.40 486.40 1459.22 972.82 486.40 972.82 _ 6323.26 I confirm that i did not authorise or did any of this transactions by any means. Therefore, i request your esteemed intervention and inform itunes.com / bill to reverse the amount and credit it to my above account Was this information helpful? | |||
Apr 12, 2019 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Mar 11, 2019 Axis Bank Customer Care's response Hi, we request you to visit the following link: https://bit.ly/2NJKKFo and raise a dispute if the said transaction is not authorized by you. Further, kindly get your card blocked at the earliest to avoid any misuse. Sorry for the trouble. Regards, Team Axis Bank.
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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I got SMS alerts like ..
Your A/c XXXX is debited with INR 483.35 on[protected]:34:29 A/c Bal is INR XXXX Info: PUR/ITUNES.COM/BILL/ITUNES.COM/ITUNES.COM/BILL/Seq No[protected]. Call [protected] (if in India) if you have not done this transaction.
So I immediately called them and asked them to block my card and lodged a complaint for this. Now bank is asking to submit documents and prove that on the given date I was not out of India..
Request AXIS bank to take action and reverse the amount