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[Resolved]  Axis Bank — My credit card application reference no-8313634 has been declined.

Address:Gurgaon, Haryana

I have received a message today against my credit card application reference no-8313634 has been declined. I have already a saving account in sector-10A, gurgaon axis bank branch.What is the valid reason it has been declined without informing me..What is the role of a customer support executive in axis bank, I[censored] are declining my credit card application with invalid reason & no information. Name-Amaresh Debata, A/c No-[protected], Mob-[protected]. Without valid reason how u can decline a customer request. Plz sir do needful.
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May 6, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2017
Axis Bank Customer Care's response Hi Amaresh,

Sorry for the trouble. Please write to us at the email ID mentioned at http://bit.ly/2odp3nV and our executive will get back to you.

Regards,
Axis Bank
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Comments

I have changed my current address in my saving account with net banking. But it was not changed in credit card and edge rewards details. Therefore, I was submitted my address proof and address is renewed in credit card details. But still in details of edge rewards it is unchanged. I am also not satisfied with customer care.
Reply
Axis Bank Customer Care's response, Apr 6, 2017
Verified Support
Hi Suraj,

Sorry for the trouble. Please visit http://bit.ly/2oGuDij . In case you have already raised any complaint, please share the complaint reference number which you may have received from last channel approach for us to assist you further.

Regards,
Axis Bank

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