[Resolved] Axis Bank — my credit card expired on feb2018 and still not rec'd new card and bank asking for money rs. 1500 from march 18 to may 18 service ch

Satyaom

from Kakinada, Andhra Pradesh

Address:

Hyderabad, Telangana

As my credit card expired on feb2018 and i have shifted to other state and new card not recd but two days back i have seen my mail then found axis bank statements where he is asking for rs. 1500 as service charge of march18 to may18.
Why i have to pay when i not used. As a middle class man with single hand. Even mail id of axis bank the kept on site that also fraud,
Even phone service also worst which phone no given on statement[protected] is ringing but no body receiving i am continuing trying from last 3 days and email id nodal. [protected]@axisbank.com where i have sent 4 mails but still not rec'd any reply from bank person. Now i am fedup from axis bank so need shortout this immediately and close my accounts.
Please help me i am not belong from rich family.

Was this information helpful?

No (0)

Yes (0)

Aug 8, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jul 02, 2018

Axis Bank Customer Care's response Hi, Thank you for reaching out. Please DM us your registered contact number. We are here to help!
Regards, Team Axis Bank

Jul 02, 2018

Updated by Satyaom [protected] is registered. Pls shortout today.

Verified Support

Jul 02, 2018

Axis Bank Customer Care's response Hi, we tried reaching you today, however unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer necessary assistance. Regards, Team Axis Bank.

Jul 02, 2018

Updated by Satyaom Dear Sir

Now this number is not with me please contact me on my [protected]

Regards
Satya Prakash

Jul 03, 2018

Updated by Satyaom Dear Sir

Right now I am free can you call me on [protected]. Please help me and shortout by today please.

Regards
Satya Prakash

Jul 03, 2018

Updated by Satyaom Dear Axis Bank Team

Now I am thinking you people are only ignoring the customer complaints or you people are not interested to solve. 3 days left of my complaint but still I am struggling and nobody bother to resolve.

Regards
Satya Prakash

Jul 03, 2018

Updated by Satyaom Axis bank is really very cheap where upper to lower staff only cutting the money from wrong ways.

Jul 04, 2018

Updated by Satyaom Today is 4th day but still no solution. Can anybody solve this.