[Resolved]  Axis Bank — My Original Sale Deed is missing from Axis bank loan center

Address:

Chennai, Tamil Nadu

I have applied for Top-Up loan to Axis Bank.it has been approved and got sanctioned letter on 26th of August. For that I have received an letter from Axis Bank saying that copy of so and so documents with us (Same attached here). In this document my original sale deed is missing (which is present at Axis Bank). Due to that my approved loan amount got delayed for 45 days. I am expecting a quality service from Axis bank which is missing here. Regarding i have raised an compliant (Complaint No: #4145603). i have received mail saying we will resolve this issue by Oct 18th. But i got another letter from Axis bank saying that PHOTO Copy of property receipt document and so no documents. In that also the Sale Deed document is missing. Again i sent a mail to axis bank. Now this time i got mail saying that 25th of OCT will be resolved. Since from loan approved date 26th of Aug to till date, this issue is not resolved. I try to contact one of the manager for Loan center from chennai regarding this issue, but he avoids me. Regards Chandrasekaran