[Resolved] Axis Bank — My personal details changed without my permission

nitesh1416

from Surat, Gujarat

Address:	Mumbai City, Maharashtra, 400004
Website:	www.axisbank.com

My credit card personal details has been changed without my permission, i have never given any request to update my new email id, mobile number or address.

Yesterday i had received sms and email from axis bank that my mobile number and email id has been update bullsit i have never given any request fir such thing. Then around 5:30 it was reverted back to original details

This is the pathetic server which axis bank gives to customer, when i called to customer support team they have not help me.

I need the details who has done this i know the bank will never disclose this all.

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Oct 4, 2016

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2016

Axis Bank Customer Care's response Hi Nitesh,

Please write to us at [protected]@axisbank.com from your registered email ID for us to assist you.

Regards,
Axis Bank