[Resolved] Axis Bank — Name misspelled on atm card

[Resolved] Axis Bank — Name misspelled on atm card

P phoenix1618 from Jaipur, Rajasthan Jun 25, 2021 Jul 7, 2021 This thread was updated on Jul 7, 2021

I am from Chennai, Tamil Nadu, India. I received a replacement card today and found that my last name was misspelt on the card. It was correctly spelt on the letter that came with the card. As per the advised card safety measures listed on Axis bank, I contacted customer care informing them of the discrepancy. However, they informed me that another card with the correction will not be issued for another month. The nodal officer email ids listed are not reachable either. I request you to kindly resolve this problem by issuing me a new card with the correct details soon. Was this information helpful? No (0) Yes (2)
Jul 7, 2021 Complaint marked as Resolved The bank official informed that the maximum number of printable characters on the card reached. Axis Bank customer support has been notified about the posted complaint. Verified Support Jun 26, 2021 Axis Bank Customer Care's response Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank. Jul 07, 2021 Updated by phoenix1618 Should I message on facebook? what details are required?
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