[Resolved]  Axis Bank — name spelling error in Credit Card, can't rectify after 3 months

Address:

North 24 Parganas, West Bengal

In the Credit Card, my surname wrongly spelt as "RAY" in place of "ROY".

I have contact with Ms Kakoli (Department Credit card) (Barrack pore Branch) 1 and half month ago & submit application to the bank manager. But noting happen. Get no positive reply from bank side.

Poor customer Support
Try to avoid the problem
Not pick up phone call (Ms Kakoli) (Barrack pore Branch)
Advice to send mail to customer.[protected]@axisbank.com but not solved