Axis Bank — Need to settle my credit card

I am writing this with regards to my credit card bill payment. My Credit card number is 5593-XXXX-XXXX-5238 .

This is to inform you that I cannot pay this amount as my family has fallen under hard time in recent months as i met with an accident and even lost 3 member of family also, we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I can able to give 20% of my debts. If agree to settle with this amount, I shall be clearing their dues within the next 5 business days. More than 20% is not affordable for me in the present situation.

I am ready to settle this as soon as I get the confirmation from your side.

Please know that I have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

Please reach out my number: [protected].

Thanks,
SUNEER PURI
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Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2022
Axis Bank Customer Care's response
Hi, we regret the inconvenience caused. Please share us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
Jul 27, 2022
Updated by Suneer Puri
As i lost our cellphone in that incident the no was [protected] if you want to contact you can on [protected]
Jul 28, 2022
Updated by Suneer Puri
Any update pls
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