[Resolved] Axis Bank — negative balance 7000

Bikash2050

from Aizawl, Mizoram

Address:

Nagaon, Nagaon, Assam

2017 i opened axis bank account to save money. Due to financial issue later unable to maintain amb then bank start imposing negative charges after balance touched zero. Now account showing 7000 negative charges. Visit branch they told me i have to paid 7000+1000 (For closer). As i opened the account to save some money now they start robbing me openly. I read somewhere according to 2015-16 rbi guidelines bank don’t have right to imposed negative charges on customers account after balance touch down zero. 1st july 2019 i raised complaint with axis bank ne ombudsman a basu for resolution but he don’t even unable to solve my issue. Today 15th sept i filed complaint with rbi ombudsman. Let’s see what their resolution. Private sector bank openly ignoring the rules and regulations of rbi.

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Oct 21, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2019

Axis Bank Customer Care's response Hi, we are very transparent in terms of charges which are mentioned on our website under the most important terms and conditions of application form and statements. Request you to refer to the below link to get the details of charges applicable on your account: https://application.axisbank.com/FeesAndChargeMaster/FeesAndCharges.aspx. Regards, Team Axis Bank