[Resolved] Axis Bank — negative balance and transactions not showing | |||
I have axis bank easy savings account. I dont use the account but they are charging money on account of non maintenance of minimum account balance. Last month i have a negative balance of -350, this month the balance is showing -750 but no debit transactions are showing in my account debit/credit statement. I dont know how my money is getting debited. As per rbi, no banks can impose negative balance but this bank seems not to follow this directive by rbi Was this information helpful? | |||
Dec 25, 2019 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Nov 13, 2019 Axis Bank Customer Care's response Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank. | |||
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