[Resolved] Axis Bank — negative balance

Global Music music channel

from Mumbai, Maharashtra

Address:

guntur, Guntur, Andhra Pradesh, 522616

My salary account is not used regularly. And till yesterday i was charged nagative balance of 100. Which i paid. But as per rbi there should not be any nagative balance.

And now today and charged nagative balance of -6, 481.96 when it shows zero until yesterday. When i try to call customer care it says invalid number.

Please update on this or this can be take to the rbi notice

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Sep 14, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Aug 11, 2019

Updated by Global Music music channel This is my registered mobile number

[protected]

Please update the balance as per AUG 11 2019 NAGATIVE Balance of -66 rupees is reduced alredy even after another 34 also got reduced. And and I attached screen shot of sms which I got.

Note: if you update on this then only I will go further steps.

Thanks

Verified Support

Aug 13, 2019

Axis Bank Customer Care's response Hi, we are looking into this matter. We assure you that we shall provide the necessary assistance and take this to the resolution at the earliest. Sorry for the trouble. Regards, Team Axis Bank.

Verified Support

Aug 13, 2019

Axis Bank Customer Care's response Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.