[Resolved]  Axis Bank — negative balance in current account

Address: Hooghly, West Bengal, 712222

I run a small business and in 2016 i opened a current account in axis bank, but at that time due to some issue with transaction in this account i had to open a savings account and transferred the whole amount from the current account to the savings account as advised by the branch staff. They told me the current account is closed and now i can operate from the savings account. But after someday i started receiving message regarding negative balance. Then when approached to the branch they told me please ignore this kind of messages it will stop coming after few days. Then after few days i again approached the bank and submitted all the documents. But the message regarding negative balance is not stop yet and the negative balance keep on increasing day by day. Now in recent time when i visited the branch again they are saying that if you want to close the account please deposit the money. Or wait for few days it will be closed. They asked me who advised you, the branch manager, the staffs keep on changing in this banks how i will find that staff??
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Mar 25, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Feb 16, 2019
Axis Bank Customer Care's response
Hi, we are sorry to hear that. Do DM us your registered contact details and we will get back soon. Regards, Team Axis Bank.
 
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