[Resolved]  Axis Bank — Negligence & Improper response of AXIS Bank, Anna Nagar Branch - Business Loan Division, Chennai

Address:

600033

Dear Sir,

I am K.Udayakumar, Proprietor of A.J.Promoters, having Current Account No.[protected], AXIS Bank, VN Branch, T.Nagar, Chennai. This week I have receiived a call from AXIS Bank, Annanagar Branch - Business Loan Section, told that I have got Pre approved bussiness loan for Rs.7, 20, 000. I have asked the full details of loan and documents to be sumbitted. They have explained that this is based on our transaction & pre approved and loan is assured & minimum documents required for giving loan. Next day one Rep came to my office an collected the all my documents and suddenly he asked to submit guarantor with own house. I have given my wife house Tax receipt & EB bill with application form. Next day Manager (MOBILE NUMBER[protected] asked me about my business & I have explained everything and he told me that he will contact later. Next day I have made calls to him and immediately without any response he has disonnected my calls and again he has not replied/responded. Sir, when he was very much interested to collect my all the documents before making verification of my business details, & the same way he is having responsibility to reply my call and giving the position of my Loan. After so many calls to that Representative Mr.Bharathi (MOBILE NO.[protected] I came to know that my application form is rejected, Till now they have not returned my documents, Once again I made call to that Rep, simply he is replying that " I am in my native, Monday I will arrange to give the documents" like that. Why your people are not having basic courtesy to return the documents after rejection of loan. Sir, Like these people only spoiling the reputation of AXIS Bank, I am not worrying about rejection of my loan, Any way I am going to shift to another bank. Sir Kindly advice your team that they should not do the same thing to other customers. Your people only approaching for loan; after applying they are treating like beggers. Sir, please dont take this as a complaint; the samething should be happened to other customers.

K.Udayakumar
[protected].
Mail : [protected]@yahoo.co.in