Axis Bank — no clarity on home loan disbursement

Address:

Pune, Maharashtra

Hi, I have applied for a home loan balance transfer from HDFC to Axis bank in the month on March 2015. I have submitted all the relevant documents which were required & i have got a sanction letter on 16th May 2015. Later on it was communicated that my disbursement will happened in 2-3 days which didn't happened & some more documents were asked from me. i have given those documents also buy that time it was june started, now i am being following up with the executive & his senior but no one is attending my calls nor anyone of them have any courtesy to send a SMS. They have charged processing fees plus 2 more cheques were given to them.. am afraid that there should not be any misuse from my documents which i have submitted. Details of People whom i interact are below: Rahul Prasad -[protected] (senior executive) Rakesh - [protected] (executive ) Ashish - [protected] / 997 ( documents collection executive) Lady - [protected] I would request to send me a clear communication about the status & further process.