[Resolved]  Axis Bank — no proper arrangement & poor service of axis bank

Address:

Kutch, Gujarat, 370201

About 10 days before i have visited axis bank gandhidham branch, for updating my aadhar card as there was a poster on the outside wall of axis bank. Written on it (For aadhar card service - in 25 rupees). I gone inside & asked to one of the executive for aadhar card updating time & procedure.in reply that executive answered that the updation work will start from 23-11.2018.1st thing if the work was not going on. Axis bank have to stick a notice about when & how the aadhar card updation will start & what will be the process (Time & other documents as required). After that i visited on 23rd around 11:15 am for the aadhar card updating. Axis bank executive answer me that the updation work start in early morning at 9:30 am & person have to take the token. Again i visited on[protected] around 10:00 am. Visiting the executive in reply they told me that tokens are over as the token can be available only in the morning 9:30 am & they kept only 20 tokens where as people came in huge number. This type of reply is a very poor service of axis bank. I saw outside of axis bank people came for aadhar card work were going back. No proper answer no properly explaining. This is the way a bank treat to their customers. If this thing will go on i am sure there will be a very bad result of it. As peoples are getting answer of visiting again & again & getting such a unsatisfying answers & replies from axis bank. There are more complains from many peoples which will be raised if such thing continuous.

Here by i suggest that axis bank has to correct their way of service.