Axis Bank — No update on status for PL after document collection

Address:

Bangalore, Karnataka

I had some an emergency and applied for PL in axis bank on 23rd July for 80000 as i had salary account there i thought it will be easier to process.. some executive called me and told he will collect the documents. morning 9 o clock he called me and told he will come at 11. till 1 o clock he dint turned up. again called to customer care they arranged for some other executive he came and collected the document on 24rth July. I told them clearly that i want money by Tuesday then only take the request otherwise i will look for other options. executive told they will process it and i will get it by Tuesday. executive messaged me on Saturday i.e 24rth July saying he has logged the request but he dint send me any application id or any acknowledgement to track the PL status.Monday I call more than 3 Axis Bank executives including Manager just to Check the status of the PL but nobody answered the call.. If they are not able to process it on time I can arrange it from somewhere else as I had emergency . but whole day i was calling customer care, mailing PL department i dint get any response. even they called to reference number which i had given. they had assured me to process the PL by tuesday and tuesday morning by 12 o clock axis bank executives are calling me for some documents which they had forgot to take that day. I request you to take a serious action as these people are screwing our life. If they cant help their own customers and they are not capable of doing their job properly they should not be in this business.I request you take a serious action as i have suffered a lot from these people. Thank you for your consideration.