[Resolved]  Axis Bank — Non acceptance of authorised person for locker facility

Address:New Delhi, Delhi, 110092

Axis bank at mayur vihar ph. 2 branch do
Not recognize any letter of authority to do
Any locker transaction e. Earlier this brach
Only advised the customers to execute a
Letter of authority by the account holders
To operate the licker as the account holders are permanent resident of melbourne (Australia), because this is
Prevailing in india by banks for its customers. However, now the same bank
After 3/4 years or so, refuse to act on the
Authoríty proposed & executed by them.
Pl advise as to what is the solution now?
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Sep 12, 2016
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Aug 12, 2016
Axis Bank Customer Care's response
Hi

The locker facility can be accessed by the account holder. Request the account holder to write to us at nri.[protected]@axisbank.com from registered email ID for us to assist the account holder.

Regards,
Axis Bank
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