Axis Bank — Non-crediting amount of Rs.1954.72 debited twice from saving account no.[protected]

Address:

B-211, CREATIVE ELEGANCE, 9TH MAIN, VEERANNA PALYA, NAGAWARA, BANGALORE-560045.

Dear Sir/Madam,
While making examination fee of Rs.1954.72 to the CBSE 12th Exam through CBSE Portal on 05/10/2023. I made the payment vide ref.no.NBSM/32703375/TECHPROCESS SOLUTIONS LTD same was delayed to ensure confirmation of payment. I tried once again for the transaction vide ref.no.NBSM/32705299/TECHPROCESS SOLUTIONS LTD Rs.1954.72 was debited from savings account no. [protected]. Thereafter, one payment was confirmed on 06/10/2023 from the CBSE Portal and other additionally debited amount of Rs.1954.72 was not credited back to my savings account after lapse of twenty days. Therefore, I request your goodselves make the necessary arrangement to remit back my amount to savings account at earliest. Failing which I will elevate this complaint to apporpriate forum. Kindly do the needful.