Axis Bank — non delivery of fastag

anmolgupta1152

from Delhi, Delhi

Address:

I applied for axis bank fastag on december 5 and my customer id is[protected]. Still, after 13 days there is no update from axis bank regarding the dispatch of fastag. There customer care number is of no use as no body picks the phone. Even after complaining again and again there is no response from axis side and it seems like fraud/scam from axis. I request the axis bank to kindly provide me a solution of the same as i have gone through enough harassment and can't bear more.

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Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2019

Axis Bank Customer Care's response Hi, we sincerely regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank.

Dec 19, 2019

Updated by anmolgupta1152 Receiving this response every time from AXIS but no action has been taken till now. When you people are not able to handle this service why the hell you entered into this service

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Comments

NaveenTholkappian

from Mysore, Karnataka

My account got debit freeze 30days before I visited nearest Branch home Branch but no improvement customer care not provided proper reason worst in Customer service. Waste bank

nagesh telang

from Pune, Maharashtra

Dear Sir

I have not received Fastag booked on 29th Nov 2019

Axis bank URN 57099890
Receipt no[protected]
Transaction id [protected]
Wallet ID [protected]
ETC customer ID[protected]

Axis Bank Customer Care's response, Dec 18, 2019

Verified Support

Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.