Axis Bank — non issuance of cheque book at my residence address & indiscipline staff response in your chembur east branch

Address:Mumbai City, Maharashtra, 400016

I mr. Khalid i. Vasaikar having saving account with your bank since last 16 -17 years. This is to keep make you understand that my cheque book request given on 20/07/2017 was wrongly dispatch at my previous company address which i forgot to change. But when i spoke to your chembur branch dispatch department on 22/07/2017, i got to understand that the cheque book got returned. And when i requested that whether i can personally come and collect the cheque book, the residing lady in-charge said that i can go and collect the same from the bank. She didn't even bothered to say that i need approach them within a day or two, or else it would be dispatched once again to the same address.

When i visited your bank on 27/07/2017, they residing dispatch lady stated that it was already re - dispatched. Which the customer service desk passed on to me. This was personally brought to the branch incharge as well, but found negligence from his end as well. And till date the cheque book of mine is not receive neither the call from your pathetic bank incharge.

Want to have quick action or else i have no other option but to go ahead.
Was this information helpful?
No (0)
Yes (0)
Axis Bank customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12959
    Pending
    0
    Resolved
    6557
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information