[Resolved]  Axis Bank — non issue of noc after final payment of credit card.

Address:Axis Bank Consumer Lending & Payments, Secunderabad-500003, Hyderabad, Telangana, 500003

Sir,

It has been 02 years since i have cleared all due credit card dues of axis bank. However inspite of repeated mails, axis bank doesn't bother to respond or even acknowledge the request.

On 16 feb 2017, i received a call & mail from mr santosh ([protected]) regarding outstanding payment. Against my credit card no [protected].

I made the payment of rs 7512/- on 17 feb 2017 itself through the credit card itself.

However since then i have been running behind them to issue the noc as the same is required by my bank.

All the emails, payment receipts are attached.

Kindly help in resolving the case.
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May 24, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 22, 2019
Axis Bank Customer Care's response
Hi, we request you to contact our phone banking team on[protected] and[protected] and one of the executives will help you. Regards, Team Axis Bank.
Verified Support
Apr 22, 2019
Axis Bank Customer Care's response
Hi, please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
Complaint comments 

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Dear Concern,

I have been following it up with your customer care team since last 02 years. Had your team being so good there was no need for me to raise my grievance on this forum. You can check my attached mails. No one is responding to my requests.

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