[Resolved] Axis Bank — non providing replacement of fastag

Vimleshgiri

from Mumbai, Maharashtra

Mar 9, 2020

Address: 1 ARYA NAGAR ANKUR SOCIETY OPP GIDC SANALA ROAD, Morbi, Gujarat

Sir, i was using fastag for my car issued by axis bank. My wallet id no. [protected].
Due to damage of my front glass of car i have changed the glass of car and requested to customer care for replacement of fastag on 16.02.2020 my sr no sr[protected] and i was informed that it will take a week for replacement and charges rs.100 will be levied. I have confirmed. Now despite my repeated requests neither i denied nor i have been provided replacement. I have to frequently cross nhai tolll plaza at bharuch, vadodara and surat. Without fastag i have to stand in long queues. Till 9th march not
Provided replacement of fastag. The balance outstanding in my wallet is above rs.300.00. Is there any regulatory for resolving my issue?
V b goswami
[protected]

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Apr 16, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2020

Axis Bank Customer Care's response Hi, we request you to write to us at etc.[protected]@axisbank.com for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.

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Comments

Kundan Dabriyal

Mar 10, 2020

Please refund my money

Kundan Dabriyal's reply, Mar 4, 2020

I recharge jio no with wrong amount please refund it

123 vijay

Mar 10, 2020

Hai, I have a current account in the axis account ..Last month i missed one loan amount. But in my current account shows -4500 Rs for last month consolidated amount . I want exact information about consolidated charges

Axis Bank Customer Care's response, Mar 11, 2020

Verified Support

Hi, we are open to help you! Please provide us your contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

Venkatesh Macharla

Mar 10, 2020

I am one of employee in Axis Bank
I am resign my job 24 th of december but still know i am not able to apply pf amount i am applying pf amount some questions asking the questions is it's you left job you wi not get pf amount so please solve the issue

Regards
Macharla venkatesh