[Resolved] Axis Bank — non receipt of fastag

[Resolved] Axis Bank — non receipt of fastag

K kishviji

I started receiving mails in my email i'd for applying of fast tag through axis bank and i had applied for fast tag through axis bank on 31 dec 2019, vide reference no ka04 mt 0290 all the required fees had been paid by me but i had not received any message or information for the same.. Kindly corresponded or expidate the same at the earliest.. Request reply soon Was this information helpful? No (0) Yes (0)
Feb 14, 2020 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Jan 13, 2020 Axis Bank Customer Care's response Hi, sorry for the trouble. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. Regards, Team Axis Bank. Verified Support Jan 14, 2020 Axis Bank Customer Care's response Hi, we request you to contact our FASTag helpline number at [protected] for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.
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mahajanrohan3

No one answering on tollfree number as well as on mail.
I am trying to reach on etc.[protected]@axisbank.com and toll free number is [protected]

They have given me interaction id which is[protected]

Axis Bank Customer Care's response, Jan 13, 2020

Verified Support

Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.