Axis Bank — Non-sanction/disbursal of home loan

Sir, I Lalji Singh Yadav f/o Heena Yadav had applied for a home loan of Rs.6 lakhs for my daughter and paid pf Rs.5700/- vide UBI chq. no.51244377 to Mr.Ashwin Solanki employed at Axis Bank Hariniwas circle branch Thane west on 07 Oct 2015. I met Mr. Ashwin in person at the branch office and submitted him my written complaint 30 days ago. He assured me to intimate current status on the home loan. So far neither he has intimated nor responding on phone. Would be grateful if either home loan in respect of my daughter be sanctioned/disbursed or alternately the pf amount of Rs.5700 be re-imbursed to my account.
Thanking you, Lalji Singh Yadav