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[Resolved]  Axis Bank — Non-uploading of statement of Axis Bank credit card No.[protected]

Address:West Tripura, Tripura, 339
Website:www.consumercomplaints.in

This is not a complain, but a service-oriented querry from a Customer, namely, Biplab Datta, S/o Late G.C.Datta, Durga Chowmuhani, Near Nabodaya Sangha, PO-Ramnagar, Agartala, Tripura, PIN-799002. have an Axis Bank Credit Card No.[protected] upto credit limit of Rs.25000/-. I did shopping in July 2016 for Rs.12074.09, but on[protected] Rs.12707.09 has been debited from my Savings Account No.[protected] of Axis Bank, Agartala Branch against my Auto-debit option which indicates that excess amount of Rs.633/- has been debited from my Savings Account.
My registered E-mail ID is [protected]@gmail.com and Mobile is [protected]. I need clarification and a statement for Credit Card payment.Please help me.
Sincerely,
Biplab Datta
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Sep 23, 2016
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Aug 11, 2016
Mohd Farog's response And on 1st August I transacted 500Rs through instant money transfer IMT .
The amount was debited but not credit to my acount.
I complained in customer care 1 week before but they had not done anything yet.
Verified Support
Aug 18, 2016
Axis Bank Customer Care's response Hi Biplab,

We have responded to your concerns vide service request number[protected] dated August 18, 2016. For any further clarifications, please write back to us on the same email.

Regards,
Axis Bank
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Comments

Today on 11th August while booking a ticket through irctc the transaction was dropped but amount was debited from my account.

What I do
I need my money to be refunded
Reply
Axis Bank Customer Care's response, Aug 18, 2016
Verified Support
Hi Mohd Farog,

Please write to us at [email protected] from your registered email ID along with the screenshot of the transaction for us to assist you.

Regards,
Axis Bank

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