Axis Bank — not able to receive otp on my mobile number

Axis Bank — not able to receive otp on my mobile number

R Rohinisrinivas from Chennai, Tamil Nadu

Hi, I have a nri acc, its been almost 3years being a customer with axis, i have registered several complaints of not receiving otp on my mobile number. Its not solved yet. Netsecure is working after so many compliants, but still yet otp issue has to be solved intially i had those secure code but not even that is not working. I am not able to do online transactions, as i am not receiving otp. I dont even receive emails for statements. Appreciate if the issue can be solved. Awaiting a positive reply from your side. Regards, Rohini. Was this information helpful? No (0) Yes (0)
Axis Bank customer support has been notified about the posted complaint. Aug 30, 2019 Updated by Rohinisrinivas Can reach me on my e-mail address Vs.[protected]@yahoo.in. Verified Support Aug 30, 2019 Axis Bank Customer Care's response Hi, we regret the inconvenience caused. Please provide us with your registered contact number through a DM and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank. Aug 31, 2019 Updated by Rohinisrinivas [protected] is my contact number
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