Axis Bank — Not doing any work for customer

Address:

Acis bank sherpur , yamunanagar

My complain is for dd cheque.
I applied for an new account opening, but bank failed to open the account then I received the dd cheque of my return balance amount which i gave to bank to receive the amount of dd in my other account in novermber month 2022.
But today month of august 2023 their is no response by bank and my cheque is bot passed its been 11 months but they are ignoring the work.

My second complaint is about my existing account in bank .
The bank is showing my account in minus and when i visited to know about my account statment to know that how the account is in minus .
They are not providing any information about the account
I visited bank many times for my both works but their is no response by bank .
Kindly take a step aginst the bank.