Axis Bank — Not giving statements even on request

Address:	Srinagar, Jammu and Kashmir, 190002
Website:	www.axisbank.com

I have a college a/c (Current account) in axis bank brari nambal, muniwar, srinagar branch. Their is a girl bisma (At the teller counter) at your branch.. She was handling other customer at other desk but when i told her that i have to deposit a cash then she came at the teller counter. After depositing a cash in my current account, i told her to provide my statement but she refused to provide me a statement at teller counter. I even told her to provide my statement in my official registered email i'd and she agreed first but she didn't provide me yet. Even branch manager agreed also to provide my statement on my email but she didn't.