Axis Bank — Not received credit card more than 2 months ago

Address:

5 ,MICR,AIROLI KNOWLEDGE OFFICE,AIROLI,NAVI Mumbai

My name is Pooja singh and I have applied for axis bank credit card.
I have applied for axis bank credit card more than 2 months ago in August, but I have still not received my credit card on my Raipur address.it is showing in my NetBanking login but I have not received card yet.also the charge of 1700 is showing in my account however yearly charge is 1000 as told to me by the credit card representative.Also I didn't received any call from axis customer care regarding my credit card limit.When we talked to customer care to close my credit card, they told me to pay 1700 rs., then they will close my credit card.I have not received my credit card yet and I have to pay 1700 rs. to close the credit card which I have not received.This kind of behaviour is intolerable.
This behaviour is intolerable.

Raipur address - flat no. 168, Radha vihar, Santoshi nagar, near to Sai diagnostic center.
Pincode :492001