Axis Bank — not received fastag from axis bank

Aja12

Address:

Gandhinagar, Gujarat, 382355

I have applied for the fastag from axis bank fastag portal on 06th january 2020. I have already paid all the charged but i didn't get any response from axis bank. Fastag is not received from bank and their customer service number is also never responding.

Now about 2 weeks have passed, didn't received fastag. I have several times to them but every time they are asking to wait. Other fastag providers are delivering in 7-8 days, but in axis bank more than 14 days have passed still i am waiting to receive.

Kindly help and interfere in this matter.
Regards
Aditya verma

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Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2020

Axis Bank Customer Care's response Hi, we sincerely regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank

Jan 26, 2020

Updated by Aja12 I have raised complaint to helpline number on 22nd Jan, 2020 bt no one respond yet