[Resolved]  Axis Bank — Not smart at all

Their website is very poor. We jumped through hoops to add our overseas
bank to the remit online screen. After somehow getting that done, we
transferred $25000 USD to our axis bank account in India. It has been 17
days and we still haven't received the money. When we call the customer
service rep, all they do is sincerely verify who is calling...after
that they have no resolution to the issue. They just ask us to call back
after 2 days and nothing happens. After much haggling and repeated
calling, some bright rep told us that if our overseas account is a joint
account, then we need to send the screen shot of our joint account and
the screen shot of the transaction showing that money was wired. After
sending all this, we are still awaiting our money transfer. It is
much easier to just wire money from your local US bank, and avoid this
headache. Poor processes, poor website and extremely pathetic customer
service.-M Iyer