[Resolved]  Axis Bank — Open Demat account without my permission

Address:

Mohali

Hi Sir/Madam,

My salary account/saving account i am using of AXIS Bank from last 6.7+ years and I have never faced this issue ever.

My account number in axis bank ends with 5510(last four digits) . Bank opened demat account without my permission/request and also cut the charges RS.885 by AXIS Direct transaction. I just got to my near branch which is in hometown they only told me that the deduction is for Demat account charges.

I told them that how the bank opened and charge for the account which is not requested or needed by me. They don't gave any answer.
Then I tried to resolve the same over their website but unfortunately don't get any point of contact. I raised a complaint to reimburse the charges into my account back but no action took by bank.

Kindly take a appropriate action and help me to close the account which is not opened by me and ask bank to reimburse th amount of 885 back to my account.

Your sincerely,
Pallavi Ohri
Senior Software Engineer