Axis bank official of chas branch approached us for opening a current account of our firm"m/s shree sales" in the last week of september'2016.
We were not interested as private banks have very bad impression of debiting accounts without any customer's knowledge. So we denied in opening account with axis bank.
Branch manager mr. Dinesh mahto, who was well known to us convinced us that they will not charge any thing from us on account of minimum balance and cash handling charge. For this we asked about written agreement and we told him that we would start only if we receive the same with in a couple of days. He told us that he would send the same along with xerox copy of forms in which he took signatures along with all the copies of statutory licenses of our firm. But we didn't get any thing from them and thus we requested them to not to open our account and return all our documents.
Even after so many requests, they didn't listen.
On 14th october'2016, i again requested them through email for returning the documents. After this i visited branch several times for the same but they didn't cared. Thus i again sent them a email request on 27th december'2016. By this time we came to know through sms that they have opened our account with zero balance and started debiting it. When i complained to branch manager that i have not taken any thing like account number, cheque book, passbook etc neither we did any transaction, why your are unnecessarily debiting it and sending sms to me. He assured that sms will be stopped and all my documents would be returned.
When i didn't got any response i again visited axis bank, chas branch with a hard copy of request letter along with hard copies of all the emails sent earlier and took a receipt of the same on 3rd january'2017.
Every time when i visit branch or call branch manager, they assured us of resolving the issue with in one or two days.
Continuously, i am requesting them for the same and they are least bother about us and sending sms of account debited by them in which we didn't get any thing till now.
I, therefore, bound to refer the matter to your honored court for the justice.
Thanking you,
With warm regards,
Mukesh agrawal,
Partner: shree sales,
Main road, chas
Bokaro
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Account name-Nimesh singhai
Account number - [protected]
Branch- axis bank Hoshangabad branch
Hoshangabad, meenaxi road