| Address: | Ernakulam, Kerala, 682301 |
I made a request for outward remittance of rs.7.90 lakhs to uae through uae exchange initiated through axis bank kaloor. The amountbwasbyransferredbto sl retail forex vide transction number[protected] on ifsc code utib0001904. Apparently[protected] no action was taken by axis bank on this request, on the plea that being an axis bank customer i should have dirextly fiven
A request to axis bank and not through uae exchange, thiugh there is embargonon outward remittances by uae ezchange through the same gateway for. Non axis bank customers. I was therefore penalised for being an axis bank customer and after days of inaction and lethargy the entire amountnofnrs.7.90 lakhs wasbtrnsferred to my accountnwithout wven anybprior notification. And again, without any fresh formal request the amount of 7.90 lakhs was withdrawn for making outward remittance to the same beneficiary on 7 sep, and the outward remittance made on that date. But as on 09 sep, it has still not been credited to the beneficiary account.
I request that this irresponsible attitude of the bank should be highlighted and all customersbbe forewarned of such criminal inefficiency. Was this information helpful? | 
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