[Resolved] Axis Bank — over charges has been deducted from axis bank salary cum saving account

[Resolved] Axis Bank — over charges has been deducted from axis bank salary cum saving account

S Silu priyatam from Delhi, Delhi

Sir, i have an Axis bank account having account number - [protected] named Sohan Priyatam. When i saw the statement of May-2019 i found there is a service charge has been deducted from my account i.e. Consolidated DP charges Rs. 856.16. I am a salaried person of Central Paramilitary Force (CAPF) and this account is my salary account. According to rule of this bank, there is no charges for CAPF personnel but they are deducted charges. Request to refund the deducted charges as early as possible please. +1 photos Was this information helpful? No (0) Yes (0)
Aug 2, 2019 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Jun 28, 2019 Axis Bank Customer Care's response Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx. Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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Comments

Daniel Jones

from Hyderabad, Telangana

I've been charged 1699 for the ECPP membership from my credit card without my knowledge. Please cancel my membership and refund the amount. [protected] is my mobile number associated with my axis bank. I don't know my membership number. Please cancel my membership as soon as possible. Thank you

varunraoh

from Bengaluru, Karnataka

Without any proper explanation 350 amount is deducted monthly and tried contacting their customer support & I waited for around 15mins and nobody answered and they would cut 1rs for 1min. I realy want to know why consolidated charges are cut monthly without any prior notice or explaination.

Axis Bank Customer Care's response, Jun 28, 2019

Verified Support

Hi, we are sorry to hear that. Do DM us your registered contact details and we will get back soon.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

Axis Bank Customer Care's response, Jun 28, 2019

Verified Support

Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx. Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.