[Resolved]  Axis Bank — PAY LATER BILL DISPUTE ( AXIS Freecharge) (Customer ID:[protected]

Hi,

With Reference to the above customer id the bill that is generated for the cycle of 5th of July 2022 to 5th of August 2022 is wrong,

The Usage I have made in the cycle is Rs.
2691.15

But the bill generated is for Rs. 4563.56

Which is wrong, and today is the due date if the amount gets debited from my account I will really take this issue seriously and will charge legally, there are so many ways I have tried to reach freecharge but they always give the same answer that i have only the help and support option, when i reached axis bank they ask me reach freecharge then where I have to go to solve my problem, so take Necessary action about this issue and give proper answers and a solution.

Regards,

GANESAN VINOTHAN
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Sep 7, 2022
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2022
Axis Bank Customer Care's response
Hi, we request you to liaise up with Freecharge for further assistance in the referred matter. Regards, Team Axis Bank
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