[Resolved] Axis Bank — payment for wrong account

Rajul Bhatnagar

from Hazaribagh, Jharkhand

Address:

Ghaziabad, Uttar Pradesh, 201009

Dear team,
I want to pay my credit card bill but mistakenly we have done the payment rs.4950/- axis bank wrong credit card no.
[protected] on dated 1-may-18 though icici bank net banking but that credit card was closed july'17. I have received no dues letter from axis bank july 17. I had sent the mail to axis bank & icici bank customer care but they are not responding. I had called icici bank customer care they said amount will be refunded within 3 working day. Till now i have not received my amount. Please support

Thank & regards
Rajul bhatnagar
[protected]

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Jun 13, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

May 05, 2018

Updated by Rajul Bhatnagar My complaint is mark resolved but complaint not resolved yet.

Verified Support

May 07, 2018

Axis Bank Customer Care's response Hi, we'd like to help. Please visit us at https://application.axisbank.com/webforms/axis-support/unregistered-email.aspx to share your concerns. Sorry for the toruble. Regards Team Axis Bank