[Resolved] Axis Bank — payment not getting transferred to hdfc bank cc

[Resolved] Axis Bank — payment not getting transferred to hdfc bank cc

H huzhaz19 from Mumbai, Maharashtra May 15, 2019

I made the payment on 4th may towards my hdfc credit card through visa money transfer and the amount was debited from my account. However, the axis reversed the payment on 10th may back to my account without any reason. Now due to this, i have been charged late fee and other financial charges by hdfc credit card as the due date was missed as axis bank reversed the amount back to my account. Again i made the payment on 10th may still the amount is not credited to hdfc credit card. I have been using the hdfc cc since last 8-10 years and always make the payment through visa money transfer and never encountered such issues. Now without my fault, i have been charged a late fee and other charges by hdfc cc. Please confirm why the payment was not transferred to hdfc on 4th may? And who will be responsible for late fee and interest charged by hdfc bank? Name: husain barwaniwala Registered mob: [protected] Account number: last 4 digit: 8059 Registered email: [protected]@hotmail.com Thanks, Husain Was this information helpful? No (0) Yes (0)
Jun 18, 2019 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support May 15, 2019 Axis Bank Customer Care's response Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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Comments

Yeshudaskuttan

from Raia, Goa

May 15, 2019

May i know from which month ur started to deduction if consolidated charges . i m using ur account from last 1 year but i charged from last 3 month

payment not getting transferred to hdfc bank cc - Comment #3432926 - Image #0

Muthukumaran Mmk

from Mumbai, Maharashtra

May 15, 2019

My transaction was failed, but my amount debited my a/c...

payment not getting transferred to hdfc bank cc - Comment #3433153 - Image #0

Muthukumaran Mmk's reply, May 15, 2019

My transaction was failed, but amount debited my BHIM Axis pay app...

Axis Bank Customer Care's response, May 16, 2019

Verified Support

Hi, we request you to confirm if you hold an account with us. If yes, refer the following link https://bit.ly/2nWeWlb and raise a dispute. If no, request you to liaise up with the account holding bank from where the money has been debited for further assistance.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

Jhantu Biswas

from Mumbai, Maharashtra

May 15, 2019

My axis a/c-[protected]
Name-JHANTU BISWAS
BRANCH-NABARANGPUR
IFSC-UTIB0001163
Why my account is charged of Rs-118...on date-11/5/2019
Still my account have sufficient balance.. please show me the reason...

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Axis Bank Customer Care's response, May 15, 2019

Verified Support

Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp . Please feel free to write back to us in case you have any further queries and we will get back at the earliest.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

Vishalpatel075

from Mumbai, Maharashtra

May 15, 2019

On date 13 April, 433Rs debit from my savings account as consolidate do charge. Two times.
Than today date 11 may again consolidate charge debit from my savings accounts.

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payment not getting transferred to hdfc bank cc - Comment #3433235 - Image #1

Laxmikant Naik

from Mumbai, Maharashtra

May 15, 2019

I have forgot my net banking customer I'd.
Kindly provide me details on my registered mobile number [protected] or my mail I'd laxmikant.[protected]@ gmail.com.
I tried to send SMS on 5676782 but msg sending is failed.
Kindly do the needful on priority.

Axis Bank Customer Care's response, May 16, 2019

Verified Support

Hi, we wish to inform you that we will not be able to share the customer id on phone. Request you to visit the nearest branch and our official will assist you further.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.