[Resolved]  Axis Bank — payment not received to beneficiary

Address: Ahmednagar, Maharashtra, 414001

Paynimo / techprocess payment services — neet registration payment rs 205012.98 (Rs 205000/-+rs 12.98 service charge) on 15/06/2018


On jun 15, 2018 submit a complaint
I registered for neet ug 2018 on 15.06.2018. I completed step 1 of registration, step 2 of payment through net banking, i got debited by techprocess gate way axis bank payment debited in my account. My online bank statement also confirms that payment debited. But the https://mcc.nic.in/UGCounselling/HDFCReferal/HDFCReferalLoad site still doesn't confirm fees payment and therefore. I cannot proceed further to step 3 of medical college choice to file for counselling, i am sending photographed image of both the mobile message and net-banking message as attachment for the needful. I called on call center and toll free nos [protected] and [protected], but he respond you pay again if not showing. It is hard to understand to pay again this much amount. I shall ever be thankful to you for this kind act.

The mail from axis bank confirmation of payment... Attached the mail from axis bank as belw..

Hello! Your a/c no. 004121 has been debited by rs. 205012.98 on 15jun18. The a/c balance is rs. 86749.16. Info: inb/[protected]/techprocess solutions ltd/. Call [protected] (If in india) if you have not done this transaction.
. For details please visit www.axisbank.com

Assuring you of the best of our services,
Axis bank

Note :- the transaction prn no[protected] dtd 15/06/2018
Kindly do the needful and obliged...

Thanking you,

Sudhir taware [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jul 20, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2018
Axis Bank Customer Care's response
Hi, sorry for the inconvenience. Here's a link that will quickly help you with answers on most of the queries regarding our products and services: www.axisbank.com/support We are here to help! Regards, Team Axis Bank.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12999
    Pending
    0
    Resolved
    6561
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information